Sample Cover Letter For A Call Center Job

Bonnie Tyler,
456 Rundown Street,
Georgetown, MA 55674,
(123)-456-7890.

July 14, 2005.
Mr. Liam Peterson,
Versatile Call Center,
66 Giveit Parkway,
Georgetown, MA 55674.

Dear Mr.Peterson,

I am writing in regards to your advertisement in Georgetown Press seeking a Call Center Representative for Versatile Call Center. I am the best candidate for this position, and I have submitted a recent copy of my resume showing why.

At present, I work for Sell It Now Calling in Georgetown, MA; and have worked in a supervisory position overseeing a staff of 10 in the past five years. Within that time, my team has shown record excellence in sales conversions, profit awards, and an overall gaining for the company of over 40% over last year. In this function-as well as the four years I spent as Customer Service Representative-I was responsible for a wide variety of tasks to include: customer troubleshooting, up selling, motivation, training, hiring/firing, and general sales operations. Moreover, I am adept in all important general computer applications and call center systems.

Though I have enjoyed the past nine years with Sell It Now Call Center, I am enthusiastic about working for the success and long term development of Versatile Call Center. Moreover, I am looking for an environment that can challenge my drive, and enhance my already developed sales skills. I will be in touch on Tuesday July 17 to speak with your further about this position. I very much look forward to speaking with you further. Thanks for your time.

Regards,
Bonnie Tyler