Bank Teller Job Description
The job of a Bank Teller involves receiving and processing money when bank clients make deposits, distributing money when customers withdraw savings or write checks, cashing payroll checks, exchanging foreign currency, issuing traveler’s checks, receiving loan payments and performing other services in accordance with bank procedures. They work in large and local banks, loan companies and other financial institutions.
Education/Experience Requirements for the job of a Bank Teller: A successful candidate must possess at least a high school diploma and classroom with hands-on training in cash handling and customer service. Big banks might also require tellers to have a 4-year college degree in accounting, finance or a similar field.
Skills of a Bank Teller include but are not limited to: Excellent mathematics and problem-solving skills, proven customer service skills, effective written and verbal communication skills, and relevant computer skills. He/she must also be detail-oriented, accurate, honest, adaptable, a good listener and organized and posses sound judgment, integrity and stress tolerance.
Specific work elements of the job as a Bank Teller include but are not limited to: Receiving and counting cash, identifying customers and validating their requests, processing cash withdrawals, accepting checks and cash for deposit, receiving and verifying utility bill, mortgage or loan payments, recording all transactions accurately, resolving issues with client accounts, opening new accounts, and promoting other bank products and services, among others.
