Secretary Job Description



The job of a Secretary involves various office tasks, such as word processing, data entry, filing papers, answering phones, scheduling appointments, handling mail and e-mails, and other clerical work. Secretaries are employed by freelancers, businesses, government, non-profit agencies and other types of institutions. Although the exact nature of their work varies from job to job, the main role of a secretary is to help in organizing an office daily. Large companies may hire several secretaries and assign a specific task, such as answering phones or handling mail to each secretary.

Education/Experience Requirements for the job of a Secretary: A successful candidate must possess a high school diploma with secretarial training or a bachelor’s degree in a business related field.

Skills of a Secretary include but are not limited to: Typing, word processing and basic computer skills, excellent written and verbal communication skills, organizational and presentation skills, multi-tasking and time management skills, and ability to work well under pressure.

Specific work elements of the job as a Secretary include but are not limited to: Using and maintaining office systems; booking rooms, airplane tickets and conference facilities for employers; arranging meetings and taking down notes during meetings; invoicing; managing and maintaining budgets; ordering and maintaining equipment or office supplies; organizing and storing documents, paperwork and other computer-based information; using content management systems to update website news and other content; traveling with teams or managers to assist with meetings or presentations; arranging in-house and external activities; recruiting or supervising junior staff; and using shorthand or audiotapes to produce documents, among others.




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