911 Dispatcher Responsibilities and Duties
Get to know about the Roles, Tasks, Duties and Responsibilities of 911 Dispatcher.
Maintain detail records of emergency calls, dispatches, and messages.
Communicate with callers to identify their location and problems.
Provide appropriate responses for emergency calls/requests based on problem type and location.
Update information related to stolen property, wanted person, warrants, etc. on centralized database.
Attend and answer non emergency calls.
Operate various emergency radio frequencies.
Assist other emergency units to provide accurate and immediate response.
Record service requests, response and disposition of calls.
Send emergency communications to appropriate units for investigation and service.
Monitor the location and availability of emergency units and designated personnel in the field to ensure prompt response.
