Automotive Service Advisor Resume
Not sure how to draft an Automotive Service Advisor resume that will sell your strengths for Automotive Service Advisor jobs? This example should offer all you need.
105 Mutton Town Road
Portland, WA 97205
(222)-429-8146
j.nettles@emailaddress.com
Job Objective: To obtain a position as a Automotive Service Advisor with growing organization where there is room for advancement within the field.
Highlights of Qualifications:
Remarkable experience in explaining the service needs of each client’s vehicle
In-depth knowledge of automobile systems and repair procedures
Ability to sell additional services according to dealership standards
Ability to review individual client needs and to ask for the sale
Excellent presentation and telephone skills
Strong communication and organizational skills
Proven negotiation, sales and closing skills
Professional Experience:
Automotive Service Advisor, August 2005 - Present
AutoNation, Portland, WA
Recruited and supervised the service technicians for their team and monitored their performance in servicing customers.
Provided training on administrative policies and procedures for their team.
Encouraged technicians to keep their skills up-to-date through periodic technical training on new systems.
Maintained Customer Service Index (CSI) rating by resolving customer complaints as per dealership policy.
Automotive Service Advisor, May 2000 – July 2005
Stevens Ford, Portland, WA
Negotiated the cost of repairs to develop fleet pricing when necessary.
Verified the need for and authorized mechanical repairs as necessary to maintain driver safety and vehicle reliability.
Interacted with the co-workers, team members, management, clients and others in a professional manner.
Education:
High School Diploma, Bristol Central High School, Bristol, CT
