Online Academic Advisor Resume
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1542 Crowfield Road
Phoenix, AZ85018
(111)-752-5174
d.lafreniere@emailaddress.com
Objective: To obtain a position as a Online Academic Advisor where my special skill-set can be utilized to its fullest potential to help improve the organization as a whole.
Highlights of Qualifications:
Strong accomplished experience in academic advising, and student services
Thorough knowledge of higher education academic policies and procedures
In-depth knowledge of laws pertinent to the educational environment
Good understanding and appreciation of students' diverse backgrounds and individuality
Skilled in implementing student retention plan
Proficient in Microsoft Office Suite – Word, Excel and MS Access
Strong presentation and organizational skills
Excellent communication and interpersonal skills
Ability to work independently and in a team
Ability to make decision while following college policies and procedures
Professional Experience:
Online Academic Advisor, August 2005 - Present
DeVry Inc., Phoenix, AZ
Handled advising related inquiries.
Provided information and guidance to all students taking online courses and handled most academics related requests to include curriculum concerns and issues, student orientations, academic appeals, probation and dismissal counseling, etc.
Resolved cases involving advising issues for online students.
Motivated students in completing their program of study.
Provided reconsideration to students regarding problems.
Ensured student inquires are being handled in a timely manner.
Assisted with special projects.
Online Academic Advisor, May 2000 – July 2005
Harrison College, Phoenix, AZ
Trained students and developed their skills.
Recognized differences in learning ability in individual students and assisted in developing techniques to help them reach their potentials.
Provided explanations and reinforcement to the students.
Reviewed all course material within the online environment for accuracy and quality.
Took midterm and final exam and determined fairness and accuracy prior to students accessing the exams.
Communicated requests for all course design enhancements and changes within the online environment to the online development team in writing.
Education:
Bachelor's Degree in Communications, Lewis-Clark State College, Lewiston, ID
