Airport Customer Service Agent Resume
Here is a professional sample of an Airport Customer Service Agent resume for your convenience. The format and content will help you apply for Airport Customer Service Agent jobs.
3333 W 45th Ave
Nedrow, NY 13120
j.cody@emailaddress.com
Job Objective: Seeking a position as Airport Customer Service Agent where I can utilize my knowledge and experience for the development of the organization.
Work Experience:
Airport Customer Service Agent, May 2004 - Present
AirTran Airways, Nedrow, NY
Boosted freight traffic for employer through sales calls and the development of business in the local Communities.
Maintained existing accounts and ensured proper record keeping.
Generated new leads and responded to leads from Customer Service and Cargo Agents, Station Agents and publication resources.
Participated in trade shows, conferences and conventions.
Identified and attended customers by name.
Verified rental agreement and reservation.
Airport Customer Service Agent, March 2002– April 2004
Sheraton National Hotel Arlington, Nedrow, NY
Answered customer questions and provided assistance based on each customer's needs and requests by brand in a friendly, helpful and prompt manner.
Ensured a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle process.
Prepared Rental Agreement Folder with all required information.
Provided all customers assistance with directions, maps, local area information and appropriate service information.
Maintained appearance of rental counters and customer areas to present a neat, orderly and safe condition.
Assisted customers within the queue to minimize any wait time and provided the most efficient service possible.
Summary of Qualifications:
Amazing ability to boost freight traffic for employer
Strong communication and customer service skills
Remarkable ability to travel overnight to remote destinations
Ability to read and understand weather reports, flight releases and flight plans
Familiarity with computers and ability to type 25 words per minute
Ability to work any available schedule to include nights, weekends, holidays, and overtime
Willingness to perform repetitive tasks and ability to lift up to 70 lbs
Strong ability to listen and respond effectively to repetitive questions
Exceptional organizational and time management skills
Proficiency in Microsoft Office (Outlook, Excel and Word)
Education:
Associate Degree in Travel and Tourism, Central Florida Community College, Ocala, FL
