Cruise Agent Resume
Here is a professional sample of an Cruise Agent resume for your convenience. The format and content will help you apply for Cruise Agent jobs.
28930 Jasmine Creek Ln
Madison, FL 32340
b.gerber@emailaddress.com
Job Objective: Seeking a position as Cruise Agent where I can utilize my knowledge and experience in reputed organization.
Work Experience:
Cruise Agent, May 2004 - Present
BTW Consultants, Madison, FL
Administered all aspects of the cruise experience like shopping, sales and service.
Facilitated to escalate customer service issues and managed all disciplinary situations.
Helped customers understand their interests and needs.
Provided travel options and suggestions to help customers purchase the perfect vacation.
Facilitated to answer inbound calls and responded to emails as well as incoming mail.
Supervised a team of Cruise Agents and managed day to day situations.
Cruise Agent, March 2002– April 2004
Connexions Loyalty Travel Solutions, Madison, FL
Administered all outbound calls (predictive dialer) to clients who filled out a form to win a free cruise.
Provided the details of the free cruise.
Managed to sell an extended vacation package.
Assisted clients with planning of trip itineraries.
Assisted customers with maps, books, passport photos, traveler’s checks, and attraction tickets.
Summary of Qualifications:
Remarkable experience selling travel services
Remarkable geographic knowledge, cruise travelling and tourist places
Vast Knowledge of domestic and international destination
Proficient in SABRE, Galileo, CRM systems, MS Word, Excel and Outlook
Ability to communicate effectively with clients and cruise crew
Ability to travel for extended periods on an occasional basis
Excellent customer service skills
Ability to close new bookings using strong presentation and positioning skill
Outstanding organization and marketing skills
Sound verbal and written communication skills
Education:
Associate Degree in Travel and Tourism, Southside Virginia Community College, Alberta, VA
