Front Office Agent Resume
Here is a professional sample of an Front Office Agent resume for your convenience. The format and content will help you apply for Front Office Agent jobs.
28930 Jasmine Creek Ln
Madison, FL 32340
b.gerber@emailaddress.com
Job Objective: Seeking a position as Front Office Agent where I can utilize my knowledge and experience in reputed organization.
Work Experience:
Front Office Clerk, May 2004 - Present
Hyatt Hotel and Resorts, Madison, FL
Campaigned to check guests in and out, in a speedy, efficient and friendly matter according to Front Office Service Standards.
Administered the guest registration process and communication of hotel services and promotions.
Attended and managed to take care of general guest complaints and issues.
Processed forms of payment and responded to guest inquires.
Front Office Clerk, March 2002– April 2004
Resort at Squaw Creek, Madison, FL
Focused on checking guests in and out and monitored monies transactions.
Maintained positive relationship with guest all the time.
Resolved guest complaints to provide satisfaction to guest.
Coordinated with the assigned bank and ensured accuracy in contract documents.
Maintained secrecy of guest and hotel data.
Summary of Qualifications:
Remarkable experience in delivering excellent customer services and cash handling
In-depth knowledge of basic accounting and city attractions
Excellent verbal and written communication skills
Ability to assist guests with questions, directions, check-in and check-outs
Ability to stand for long periods of time
Proficient in Typing and using 10-key
Proven ability to make change quickly and accurately
Sound customer service skills
Education:
Associate Degree in Public Relations, South Louisiana Community College, Lafayette, LA
