Repossession Agent Resume
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3310 NW 91st St, Apt 25B
Dunedin, FL 34698
n.bangs@emailaddress.com
Job Objective: To obtain a Repossession Agent position and utilize my experience and skills for the successful completion of each job task.
Work Experience:
Repossession Agent, May 2004 - Present
United Auto Recovery, Dunedin, FL
Verified information provided by the client.
Investigated all leads by checking addresses and contacts.
Provided timely updates to clients according to policies and guidelines.
Contacted with debtor or references to demand and recover collateral.
Minimized risk through proper operation of equipment and reduced liability by obeying all pertinent laws and company policies.
Provided timely and accurate condition reports for repossessed collateral.
Repossession Agent, March 2002– April 2004
Aerotek Professional Services, Dunedin, FL
Performed data entry and organized documents to appropriate accounts to ensure up-to-date and accurate information.
Interfaced with team members, management and clients in reference to customer service issues.
Reviewed client reports on a weekly basis to ensure data integrity; and prepared and submitted report to management.
Reviewed and recommended modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
Monitored daily transactions to ensure policy and procedures were in accordance with service level agreement.
Summary of Qualifications:
Strong Knowledge to minimize liability by obeying all pertinent laws and company policies
Exceptional knowledge to provide timely updates to clients according to policies and guidelines
Amazing ability to maintain effective communication between Collections and Remarketing departments
Remarkable ability to Verify information provided by the client and to Investigate all leads by checking addresses
Strong ability to provide timely updates to clients according to policies and guidelines
Ability to work for long and odd hours
Ability to handle stress and multiple priorities
Exceptional interpersonal and analytical skills
Excellent oral and written communication skills
Ability to make contact with debtor and references to demand collateral
Education:
Bachelor's Degree in Medical Billing, Michigan State University, Michigan, MI
