Surveillance Agent Resume
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3333 W 45th Ave
Nedrow, NY 13120
j.cody@emailaddress.com
Job Objective: To obtain a Surveillance Agent position that will promote growth, stability and opportunity for advancement.
Work Experience:
Surveillance Agent, May 2004 - Present
Harrah's Entertainment, Nedrow, NY
Gained knowledge of all aspects of table games procedures and operational requirements of the Surveillance department.
Identified infringements of the gaming regulations and house rules.
Displayed an upbeat and positive approach and worked in a teamwork oriented environment.
Performed other duties as assigned and adhered to all gaming regulations.
Surveillance Agent, March 2002– April 2004
Isle of Capri Casino, Nedrow, NY
Operated all surveillance cameras, monitors and other equipment.
Gained knowledge of all live games: Blackjack, poker, craps, and roulette.
Completed all surveillance forms and performed all the duties of a Surveillance agent.
Operated of all casino departments; gaming, slots, soft count, hard count, security and vault procedures.
Maintained strict confidentiality and fraternization policies in a secretive manner.
Summary of Qualifications:
Exceptional knowledge of all phases of gaming operations, Casino games (Casino, Slot Operations, and Casino games)
Excellent ability to operate all surveillance cameras, monitors, video equipments and other CCTV system
Good computer skills and excellent basic math aptitude
Outstanding ability to identify methods of cheating
Ability to interface with all departments under surveillance, outside law enforcement agencies and Surveillance Information Network
Deep knowledge and understanding of company and department rules, regulations, policies and procedures.
Ability to read, write, and communicate verbally in English
Skilled in establishing and maintaining effective working relationships with staff and customers
Ability to use common sense in making decisions and determinations regarding irregular activities
Education:
Associate Degree in Paralegal Studies, Ellsworth Community College, Iowa Falls, IA
