Benefits Analyst Resume
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2967 Flournoy St, Apt#901
Dallas, TX 75237
(123)-555-1234
a.johnson@emailaddress.com
Job Objective: To secure a Benefits Analyst position in a well established organization with a stable environment.
Highlights of Qualifications:
Excellent knowledge of databases such as Access, SDE and SQL
Extensive knowledge of market analysis, market segmentation techniques and developing marketing strategies
Strong working knowledge of federal and state regulations government benefit issues
Familiar with the general functioning of all kinds of business processes
Proficient in Microsoft Office Suite (Excel, Microsoft Power Point, Microsoft access)
Excellent Interpersonal, partnering and communication skills, both written and oral
Ability to handle high level of confidentiality regarding employee information
Professional Experience:
Benefit Analyst, August 2005 – Present
Saxon Mortgage Services, Inc., Dallas, TX
Consistently documented administrative processes and procedures.
Managed, reviewed and monitored ongoing client issues and deliverables.
Accountable for testing and quality review of client specific documents.
Deftly developed and implemented best practices.
Analyzed and reviewed documentation of procedures and identified process improvements.
Proficiently built strong relationships with clients and business partners.
Identified solutions for changing needs in market place.
Benefit Analyst, May 2000 – July 2005
MPAY Inc., Dallas, TX
Performed individual pension calculations and optional forms for termination.
Provided plan documents and followed administrative procedures related to benefit calculations.
Constantly updated spreadsheets and calculated procedures.
Actively answered helpline calls from participants, recorded calls, followed-up with research on participant questions and paperwork for file.
Prepared new pension starts for trust submission.
Deftly participated in administrative consulting projects.
Education:
Bachelor's Degree in Human Resources, University of Chicago, Chicago, IL
