Business Operations Analyst Resume
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795 Hammond Dr NE, Apt 209
San Diego, CA 92101
(123)-000-1234
a.wagele@emailaddress.com
Job Objective: To secure a Business Operations Analyst position in a well established organization with a stable environment.
Highlights of Qualifications:
Strong intellectual curiosity and a desire to develop an in-depth understanding of complex issues
Experience with sales, marketing and professional services
Possess excellent communication and business writing skills
Ability to present and communicate with senior management
Demonstrated ability in business analysis and process design
A great deal of experience with technical solution development lifecycle
Extensive knowledge of Excel, Word and PowerPoint
Professional Experience:
Business Operations Analyst, August 2005 - Present
CSC, San Diego, CA
Analyzed current state, current performance, and identified best practices.
Deftly researched external benchmarks.
Processed metrics and related measurement processes and report requirements.
Prepared future state process flow diagrams and related deliverables.
Expertly defined business use cases which addressed the full scope of Avids business model.
Supported package evaluation and selection efforts.
Business Operations Analyst, May 2000 – July 2005
Epic, San Diego, CA
Provided operational analysis of assigned business unit by analyzing performance metrics and financial results.
Analyzed business performance and processed in core areas for improvement.
Identified opportunities for increased profitability.
Partnered with appropriate internal groups to implement solutions.
Deftly audited and analyzed sales performance and commissions.
Worked and reduced client churn by initiating appropriate improvements and changes in the department.
Participated in the preparation of the annual budget in a detailed, accurate, and timely manner.
Education:
Bachelor's Degree in Finance, University of California, Berkeley, CA
