Business Process Analyst Resume
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4790 Calumet Ave, Apt#7
New York, NY 10040
(123)-456-7000
t.freeney@emailaddress.com
Job Objective: Seeking the position of Business Process Analyst in an esteemed organization.
Highlights of Qualifications:
A great deal of experience in developing needs assessments and documenting customer requirements
Excellent problem solving, analytical and time management skills
Strong analytical skills
Excellent verbal and written communication skills
Strong conceptual and critical thinking skills
Ability to meet multiple deadlines
Ability to work within a matrix environment
Proficient in Microsoft Suite of products Excel, Word, PowerPoint, Access, Project, and Visio
Professional Experience:
Business Process Analyst, August 2005 - Present
Rcg Information Technology, Inc, New York, NY
Delivered business process models and derived Process Improvement initiates that met IT application requirement process.
Worked effectively with business partners and information technology professionals.
Actively lead process improvement efforts as identified by IT and business leadership.
Participated in Executive level management meetings on a regular basis and presented both informational and persuasive presentations.
Provided comprehensive process documentation for use in enterprise model.
Business Process Analyst, May 2000 – July 2005
Sapphire Technologies, New York, NY
Identified areas and potential projects where process redesign and improvement made a significant impact.
Performed data analysis and determined data quality, relevancy, and accuracy.
Developed, coordinated, and maintained process mapping activities and documentation.
Consistently reduced variation in tools and process used across departments to eliminate waste.
Determined the problem and made an analysis of the defects.
Coordinated cross-functional process development and identified opportunities and improve process.
Education:
Bachelor's Degree in Management, University of California, Berkeley, CA
