Change Analyst Resume
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2967 Flournoy St, Apt#901
Dallas, TX 75237
(123)-555-1234
a.johnson@emailaddress.com
Job Objective: Change Analyst position where I can effectively utilize my skills and expertise.
Highlights of Qualifications:
Sound knowledge of project management approaches, tools and phases of the project lifecycle SDLC
Strong communication skills both written and verbal
Excellent problem solving and root cause identification skills
Strong analytical and decision making abilities
Operational knowledge of PLM and ERP system software
Ability to work effectively at all levels in an organization
Excellent communication and writing skills
Professional Experience:
Change Analyst, August 2005 - Present
Keymark Corporation, Dallas, TX
Ensured that new product and changes to existing documentation is properly reviewed and released.
Effectively prepared and changed control documentation packages.
Ensured trouble shooting Agile issues, and cleared errors from Oracle adapter (PIP).
Actively attended various project meetings and provided status and gathered essential information.
Ensured the orderly transition of product documentation through each of the product lifecycle phases.
Resolved conflict with interfacing departments and made decisions regarding complex CM issues.
Performed routine testing related to Agile implementation and software upgrades.
Created detailed instructions of daily Document Control tasks and CM processes for both internal and external use.
Change Analyst, May 2000 – July 2005
Nokia, Dallas, TX
Efficiently assessed the priority and impact of all changes for accuracy.
Coordinated changed approvals as the liaison between approvers and requestors.
Consistently created and distributed Change Management reports and analysis.
Prepared changes for Change Control Board (CCB).
Worked effectively with project teams and integrated change management activities into overall project plans.
Ensured correct procedures are followed and changes are accurately recorded scheduled and controlled.
Education:
Bachelor's Degree in Computer Science, University of California, Berkeley, CA
