Desk Assistant Resume
Win the interview for Desk Assistant jobs with this professionally created Desk Assistant resume example.
5327 N Barranca Ave
San Francisco, CA, 94158
(222)-123-4567
m.archer@emailaddress.com
Objective: Seeking the Desk Assistant position where I can apply my experience and efficiently contribute to the company’s growth.
Summary of Skills:
Certified Desk Assistant with experience of working within a fast paced environment
Familiarity with Front Desk check in /out and credit procedures
Outstanding ability to respond to emergency situations in a calm, professional manner
Excellent organizational and communication skills
Ability to read and interpret documents
Great ability to draft status report information for special staff
Amazing ability to coordinate with guest and determine their requirements
Excellent verbal, written and interpersonal skills
Ability to handle phone calls, email and fax
Uncommon ability to work well under pressure while managing multiple tasks
Strong Physical ability to lift and carry up to 25 lbs
Work Experience:
Desk Assistant, August 2005 to till date
Lifetime Fitness, San Francisco, CA
Assisted customers in desktop troubleshooting and recommended solutions.
Used the ticketing system that logged status of all incoming call/emails.
Sought assistance from co-workers as when appropriate.
Provided outstanding customer service.
Responded to member questions, comments, and concerns.
Answered and transferred phone calls in a timely and professional manner.
Trained desk staff through standard operating procedures.
Desk Assistant, May 2000 to July 2005
Terranea Resort, San Francisco, CA
Verified all incoming and outgoing deliveries were clearly labeled with the correct address and documented those details as was needed.
Communicated with all internal employees.
Contacted delivery employees and ensured fast, efficient, and professional delivery of all client packages.
Assisted in entering information into computer system as was needed.
Answered incoming phone calls and made outgoing follow-up calls as was needed.
Delivered exceptional customer service.
Education:
Associate Degree in Business Operations, Randolph Community College, Asheboro, NC
