Desk Attendant Resume
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4704 Bluebird Ct Apt D
Yuma, AZ 85365
(222)-756-9510
w.wheeler@emailaddress.com
Job Objective: Seeking a Desk Attendant position that offers an immediate challenge, career opportunity and advancement.
Summary of Qualifications:
Amazing clerical and administrative experience
Deep knowledge of the principals of record keeping and filing systems
In-depth knowledge of office equipment and procedures
Great ability to timely arrange and organize schedules for reservations
Excellent verbal, interpersonal and customer relation skills
Proficient with computer specifically MS Word, Excel and Power Point
Sound ability to effectively organize and coordinate multiple priorities
Work Experience:
Desk Attendant, August 2005 to till date
Pentel Productions, Yuma, AZ
Provided reception desk and program support to management and employees.
Managed phone activity as well as walk-in traffic.
Assisted in providing guidance to callers.
Registered and assigned rooms to guests.
Provided quotes for room rates and performed up-selling to the guest when possible.
Assisted in managing Front Desk and maintenance Department.
Desk Attendant, May 2000 to July 2005
Pentium Productions, Yuma, AZ
Verified charges and credits on guest folio.
Ensured cash was accounted and balanced during work shift.
Responded to guest queries and resolved guest problems.
Managed office machine operations, cash register operation and maintenance of records.
Education:
Bachelor's Degree in Hotel Management, Nicholls State University, Louisiana, LA
