Front Desk Attendant Resume
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4924 E San Carlos St
Rogers, AR 72756
(123)-951-7896
m.morales@emailaddress.com
Job Objective: To secure the position of Front Desk Attendant in a reputable company that will allow me to utilize acquired skills and experience.
Summary of Qualifications:
Admirable experience working as Front Desk Attendant
Exceptional knowledge of customer service and money handling practices and procedures
Ability to give and take information over the phone and in person
Computer proficiency with the ability to utilize MS Word, Excel and Power Point
Excellent interpersonal, administrative, telephone and communications skills
Ability to interpret schedules, safety rules, policy and procedure manuals
Amazing ability to prioritize tasks effectively
Ability to show a professional and polite manner
Work Experience:
Front Desk Attendant, August 2005 to till date
Sport & Health Inc, Rogers, AR
Provided customer service to all participants in activities and programs.
Checked-in members and guests into Athletic Center.
Responded to inquiries related to programs, services and special events.
Distributed recreation and fitness equipment to customers.
Ensured Recreation Center common areas were cleaned and maintained all times.
Monitored facility activities for participant compliance with health and safety rules.
Front Desk Attendant, May 2000 to July 2005
Nine Platt Hospitality, Rogers, AR
Provided reception desk and program support to organization.
Assisted in providing quotes for room rates and performed up-selling to guests whenever possible.
Verified charges and credits of guest folio.
Ensured all cash was accounted and balanced during work shift.
Resolved guest complaints within scope of authority and referred the matter to management if required.
Education:
Associate Degree in Hospitality Administration, Loma Linda University, California, CA
