Banking Customer Service Resume

Use the following Banking Customer Service Resume Example to create a Job Winning Resume

Roxanna Merchant
1896 Mapleview Drive
Dyersburg, TN 38024
(123)-398-5761
r.merchant@emailaddress.com

Job Objective:

Seeking a Banking Customer Service position that offers an immediate challenge, career opportunity and advancement.

Highlights of Qualifications:

Remarkable experience in the financial services industry, deposit and cash management
Huge knowledge of banking sector
Operational knowledge of compliance with federal and state regulations pertaining to the banking industry
ability to resolve problems and sell bank products as well as upsell
ability to work with internal and external consumers
Ability to effectively communicate with prospective customers and existing customers and banking associates
Proficient with word processing, spreadsheet, e-commerce, electronic mail and banking systems
Excellent computer, detail and goal orientation skills
Superior communication skills

Professional Experience:

Banking Customer Service
Spherion Staffing Services, Dyersburg, TN
August 2005 - Present

Responsibilities:

Coordinated with customers and obtained personal financial information and interpreted available services.
Introduced new deposit accounts and accepted loan applications.
Handled customer questions and scrutinized account errors.
Coordinated with bank teller for deposit.
Aided customer in filling loan applications and obtained credit records.
Carried out wire transfers of funds.

Banking Customer Service
Home Federal Bank, Dyersburg, TN
May 2000 – July 2005

Responsibilities:

Represented the bank to the customer.
Administered branch sales campaigns and up sold bank services.
Handled payments for loans and updated bank records.
Coached new branch personnel.
Coordinated with co-workers and clients.
Extended account information, handled inquiries and resolved complaints.
Managed clients needs and also maintained adherence to scheduled breaks.

Education:

High School Diploma
Pasadena High School, Pasadena, CA

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