Office Clerk Resume
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1108 Ross Clark Cir
Sarasota, FL, 34235
(333)-123-1234
r.jackson@emailaddress.com
Job Objective: To secure the position of Office Clerk that will allow me to utilize acquired skills and experience.
Work Experience:
Office Clerk
StarTek Inc., Sarasota, FL
May 2004 - Present
Responded to customer inquires regarding service, billing, equipment, features, activations
Informed customers about services available and assessed customer needs.
Handled customer problems related to product function.
Managed to complete, process, and maintain applicable paperwork and records.
Researched inquiries and logged customer calls.
Office Clerk
Robert Half Legal, Sarasota, FL
March 2002– April 2004
Strived to resolve customer issues mostly on first call without transferring.
Ensured to follow escalation procedures.
Assisted in filing forms and documents.
Administered data processing and word processing.
Managed to answer phones and forward calls to proper location/person.
Summary of Qualifications:
Immense experience in performing office clerical duties
Ability to scan documents and convert into PDF and vice versa
Ability to perform organizing, retrieving and relocating files
Excellent knowledge of office automation systems
Ability to solve customer problems satisfactorily
Familiarity with office procedures, regulations and laws
Sound organizational abilities
Proficient with computer applications and data entry operations
Excellent interpersonal and communication skills
Education:
Associates degree in Accounting
Salt Lake Community College, Salt Lake City, UT
