Reservation Clerk Resume
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22945 Coltrane Ave
Elkhart, IN, 46514
(333)-123-1234
m.herbert@emailaddress.com
Job Objective: Seeking a Reservation Clerk position that offers an immediate challenge, career opportunity, and advancement.
Work Experience:
Reservation Clerk
Fond Du Lac, Elkhart, IN
May 2004 - Present
Administered all the duties of a reception and reservation clerk.
Maintained cleanliness, sanitation and organized assigned work areas.
Processed all reservation requests, changes and cancellations.
Accessed guest history records to give the best to guests.
Reservation Clerk
Health Research, Inc., Elkhart, IN
March 2002– April 2004
Explained guarantee and cancellation policies to callers.
Assigned confirmation and cancellation numbers.
Processed confirmation letters, accurate documentation and billing
Monitored and maintained wait lists daily.
Processed requests for mailing brochures, correspondence and package information.
Summary of Qualifications:
Immense experience in handling high volume of reservation requests
Ability to process reservation requests received on phone, email and online
Ability to change, cancel and confirm reservation requests
Ability to edit and access data in reservation system
Ability to generate and understand reservation reports
Knowledge of front office secretarial work
Knowledge of MS Word, Excel, Spreadsheets and other data entry applications
Education:
Associates degree in Accounting
Houston Community College, Houston, TX
