Remedy Developer Resume
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2024 Sugarfoot Lane
Lafayette, IN 47906
(111)-200-3626
t.johnson@emailaddress.com
Job Objective: To obtain a Remedy Developer position in a company that will allow me to develop new skills.
Highlights of Qualifications:
Exceptional experience in the software development industry as Remedy development and Administrator
Strong knowledge of Remedy Forms, Active Links, Filters, Escalations, Menus, Guides, workflow, Reporting and other related components
Thorough knowledge of Remedy ARS, Incident Mgt, Problem Mgt, Knowledge Mgt, Change Mgt, and Service Request Mgt modules version 7.0
Good knowledge of Microsoft technologies
Deep knowledge of Database structures and architecture (SQL Server)
Outstanding ability to produce technical requirements based on user requirements and design documentation that describes system requirements, performance criteria, data flows, and end-user interfaces
Professional Experience:
Remedy Developer
Genco, Inc., Lafayette, IN
July 2006 - Present
Developed and applied methods, theories, and research techniques in the investigation and solution of software applications.
Conducted detailed analyses of defined application specifications and designs complex programs.
Planned, conducted, and evaluated projects.
Prepared associated documentation, block diagrams, and logic flowcharts.
Created sample test data, conducted program tests, and analyzed test results; recommends corrections for debugging program errors.
Remedy Developer
Jet Corporation, Lafayette, IN
May 2002 - June 2006
Modified existing programs as required by changing systems requirements and equipment configurations.
Assessed program intent, output requirements, and input data acquisition.
Designed, developed, and analyzed software programs.
Managed communication with both senior members of client organization and senior business analysts to implement enhancements and add new applications.
Collaborated with hardware design engineers on machine characteristics that affected software systems, and resolved incompatibilities.
Education:
Bachelor's Degree in Computer Engineering
University of South Alabama, Alabama, AL