Automotive Fixed Operations Director Resume
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3421 Rockford Mountain Lane
Appleton, WI 54914
(111)-222-2187
d.williams@emailaddress.com
Job Objective: To obtain a responsible position as Automotive Fixed Operations Director where my past work experience will be beneficial.
Work Experience:
Automotive Fixed Operations Director, August 2005 - Present
AutoNation, Inc, Appleton, WI
Hired, trained, motivated, and monitored the performance of department staff.
Trained service sales staff to promote customer satisfaction.
Generated and strived to increase labor sales.
Set individual and total shop sales objectives.
Hired and trained service advisors.
Maintained daily sales and production records.
Hired and maintained technical production staff.
Automotive Fixed Operations Director, May 2000 July 2005
The Lampe Company, Appleton, WI
Ensured the department meets all financial goals.
Established promotional service prices.
Ensured department adheres to all company-established and legal guidelines.
Prepared and monitored annual operating budget.
Enforced safety requirements.
Ensured compliance with federal, state and local regulations that may affect parts sales.
Maintained professional appearance and attitude.
Summary of Qualifications:
Strong fixed operations experience in automotive dealership
Expert in maintaining reporting systems required by owner & company
Huge Knowledge in Monitoring and controlling the performance of the department
Sound knowledge of overall Automobile operations, management and wholesale relations
Proficient in dealership computer systems, and MS Office suite
Skilled in automotive mechanical diagnosis, problem-solving and repairing
Excellent communication and interpersonal skills
Strong leadership, management and motivational skills
Outstanding ability to prioritize work tasks, multi-task, and maintain focus
Education:
Bachelor's Degree in Mechanical Engineering, Hampden-Sydney College, Hampden-Sydney, VA
