Beverage Director Resume
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2963 Holden Street
San Diego, CA 92101
(123)-946-2085
d.hara@emailaddress.com
Career Objective: Seeking full time employment as Beverage Director in order to practice my skills daily.
Summary of Qualifications:
Extensive experience in food and beverage management operations
Sound knowledge of resolving customer issues, complaints and overall excellent customer service
Thorough knowledge of the dining room operations and supervision
Skilled in developing promotions to increase revenues and profitability for the Food and Beverage outlets
Familiarity with health department rules and regulation including liquor laws
Considerable knowledge of multiple outlets, banquets responsibilities
Proficient with cost controls and inventory controls
Work Experience:
Beverage Director, August 2005 - Present
ClubCorp, San Diego, CA
Controlled costs of all beverage outlets by analyzing all purchasing of food, beverages, supplies and equipment.
Estimated product and personnel levels.
Responsible for successful operation of special events, banquets and room rentals through regular communication.
Increased beverage sales by recognizing and targeting sales opportunities through marketing including promotions and special events.
Provided solutions, acquired feedback from customers and co-workers to ensure satisfaction and implemented service improvement ideas.
Beverage Director, May 2000 - July 2005
Hyatt, San Diego, CA
Ensured restaurant cleanliness and safe work environment and complied with Health and Safety regulations.
Supervised team member productivity, reconciled cash with sales receipts, audited cash daily and maintained operating records.
Handled cash, prepared daily paperwork and closing of the restaurant.
Ensured vendor food and supplies met company standards.
Collaborated with hotel sales department on all catering functions.
Attended catering meetings as required to ensure proper product delivery.
Resolved customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
Education:
Bachelor's Degree in Hospitality, James Madison University, Harrisonburg, VA
