General Manager Resume
Here’s a sample of what your General Manager Resume should look like while applying for General Manager Jobs.
2834 Monica Ct SW
Albany, NY 12201
(111)-123-1234
name@emailaddresscom
Summary:
A specialist who is focused in planning, directing, coordinating work and monitoring sales revenues; has assisted in formulating policies, managing daily operations, and planning using materials and policies as well as resources; handled personnel, purchasing, or administrative services; has exceptional leadership skills that motivates team to perform; has good business sense used for consolidating all performance and efforts of various departments to achieve goal; sets key performance indicators to serve as guide for employee success; has keen ability to adapt to new business and make it run successfully together with other company campaigns
Professional Experience:
General Manager – Store January 2007 – Present
Arby's Restaurant Group, Albany, NY
Responsibilities
Monitored performance of store branches, including accounting, personnel and logistics
Analyzed, tracked and communicated store performance metrics as well as performance goals for both the sales personnel and the store
Led in the recruitment, hiring, training, coaching, and development of exceptional, sales-driven teams
Created and enforced a culture with outstanding customer service
Implemented store directives, policies and procedures, and administered requests of sales partners and assistant managers
Performed regular inventories with purchasing and inventory manager to monitor stocks
Conducted quarterly evaluation of personnel for performance bonus and promotions
General Manager - Borders May 2004 - December 2006
Service Corporation International, Albany, NY
Responsibilities
Drove sales, financial management, and ensured that store profits and productivity goals are achieved monthly
Ensured that customer service standards are consistently met through active floor service management processes
Created and cultivated a store environment where diversity is valued and is practiced
Handled, monitored all merchandise and inventory management systems to remain competitive
Promoted products and product-bundling, marketing initiatives to have a good status in the marketplace and get ahead of competition
Created and implemented effective lines of communication within the store and supporting departments
General Manager - Laundry February 1999 - May 2004
Compass Group Albany, NY
Responsibilities
Directed management of costs and expenses to ensure effective plant operations
Forecasted expenses and planned budgets
Produced reports, fished for feedback and strengthened customer relations to increase sales and retain customers
Produced all internal and external billing services to properly inform clients of costs
Followed proper accounting methods and performed account receivables tally with the customer
Produced weekly reports and ensured regulatory compliance and service certifications
Education:
Masters Degree in Business Administration, University of Iowa, IA, 1999
Bachelors Degree in Management, Rockefeller University, NY, 1997
Skills:
Effective public relations and marketing skills
Planning, organization and work coordination and delegation skills
Decision-making, project management and operational skills
Effective working relationships
Follow written and verbal instructions
Effectively verbal and in written communication skills
Awards and Affiliations:
The Association for Operations Management, Member
Institute of Operations Management, Member
