General and Operations Manager Resume
Here’s a sample of what your General and Operations Manager Resume should look like while applying for General and Operations Manager Jobs.
2834 Monica Ct SW
Albany, NY 12201
(111)-123-1234
name@emailaddresscom
Summary:
A manager who is adept in performing administrative and supervisory work of considerable difficulty especially at tasks involving management of facilities, programs and activities; has a good attitude, key in effectively handling people and motivating staff to deliver and meet company’s objectives; has a good grasp of the business direction of the company and initiates strategies on how to get there; has good people skills which is utilized in maintaining existing customer base through release of loyalty initiatives; gains more prospects as source of sales profitability; is familiar with the internal and external company operations; has knowledge in finance, sales, marketing, technical support and customer service; has a balanced view of people and company -- promoting company objectives while uplifting employee standards
Professional Experience:
Operations Manager January 2007 – Present
Service Corporation International, Albany, NY
Responsibilities
Monitored services, handled fleet management and inventory management applications
Handled operations and employees; rolled out initiatives in various departments as well as other satellite offices
Supervised daily operational activities, operations performance and recommended budget investments and control
Established customer relationships
Drove integration of services and other agencies involved
Identified needs and received direction on real-time staffing requirements and enacted contingency measures as needed
Escalated and directed activities during systems problems, disasters, and identified potential problems and probable solutions
Senior Operations Manager - Borders May 2004 - December 2006
Westfield Corporation, Albany, NY
Responsibilities
Maintained broad assessment of trends, sentiments, politics, challenges, concerns and opportunities to determine product’s market share
Produced quality work and monitored team reports, analysis and output used for management decisions
Compiled, selected and edited analysts' inputs, analysis and reports
Oversaw and track the delegation of various regular and irregular reports
Liaised and coordinated with other team leads and agencies involved in open source intelligence events
Recruited and trained new analysts, evaluated staff member performance and set individual and team performance objectives
Clerk February 1999 - May 2004
Frontier Corporation, Albany, NY
Responsibilities
Located, disbursed, ordered, and handled inventory stocking and management of car parts and accessories
Updated data entry of invoices and repair orders and covering time off in the Parts Department
Maintained light repairs of company car fleet and shuttle services
Conducted inventory of parts, warranty form submittals & tracked documents
Monitored staff conducting general garage cleaning, dumping trash and cleaning shop floors
Education:
Masters Degree in Business Administration, University of Iowa, IA, 1999
Bachelors Degree in Business Administration, Rockefeller University, NY, 1997
Skills :
Effective public relations and marketing skills
Planning, organization and work coordination and delegation skills
Decision-making, project management and operational skills
Effective working relationships
Follow written and verbal instructions
Effectively verbal and in written communication skills
Awards and Affiliations:
The Association for Operations Management, Member
Institute of Operations Management, Member
