Information Receptionist Resume
Here’s a sample of what your Information Receptionist Resume should look like while applying for Information Receptionist Jobs.
2141 Springdale Rd SW, Apt 411
Colorado Springs, CO 80903
(123)-000-0000
name@emailaddress.com
Summary:
A goal-oriented individual with proven experience in customer service and interaction with the public; has an extensive knowledge in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment; an extremely skilled team player and leader with proven record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitablity; committed to high quality performance with an ability to learn new procedures quickly
Professional Experience:
Information Receptionist January 2007 – present
AppleOne, Colorado Springs, CO
Responsibilities
Controlled access to the office and insured that only visitors properly cleared are authorized entry.
Responsible for customers' concerns and secured information to resolve persistent problems.
Updated personnel/staffs regarding activities conducted at establishment.
Attended and transferred telephone calls.
Provided information, took down notes and messages and set up appointments.
Information Clerk May 2004 - December 2006
Federal Aviation Administration, Louisville, KY
Responsibilities
Set up appointments and kept an up to date appointment calendars.
Studied data to provide quality information regarding customers' or members' of the public concerns.
Collected, sorted, distributed and prepared mail, messages and courier deliveries.
Calculated and quoted rates for tours, stocks, insurance policies, and other products and services.
Receptionist February 1999 - May 2004
Firstsource Solutions Limited, Colorado Springs, CO
Responsibilities
Greeted people entering the establishments.
Determined visitor's purpose of visit.
Directed or escorted guest to specific destinations.
Heard and resolved complaints from customer and public.
Maintained records and bookkeeping.
Sent information or important documents/forms to customers, using computer, mail, or facsimile machine.
Education:
Associate Degree in Public Relation, Stanford University, CA, 1999
Bachelor of Arts in Mass Communication, Stanford University, CA, 1997
Skills:
Good communication skills, both written and verbal, good customer relations skill
A creative approach to new campaigns
Good negotiating and interpersonal skills
Bookkeeping and documentation skills
A high standard of computer literacy
Awards and Honors:
Dean’s Lister, Stanford University, 1994
