Back Office Manager Resume
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4284 Hill Haven Drive
Hewitt, TX 76643
(123)-229-7533
t.webber@emailaddress.com
Job Objective: I would like to secure Back Office Supervisor position with a growing company where I can utilize my training and skills.
Highlights of Qualifications:
Admirable experience in managing finances of health care industry
Outstanding knowledge various organizational policies and procedures
Deep knowledge of medical terminology
Wide knowledge of wage and labor regulations
Immense ability to work effectively with employees and supervise working
Exceptional ability to manage all office complaints
Ability to assume duties of back office personnel
Ability to communicate effectively with staff, clients
Professional Experience:
Back Office Supervisor
Parsons Brinckerhoff, Hewitt, TX
October 2008 - Present
Assisted patients in all medical office formalities and ensured proper treatment.
Prepared schedule of back office work and evaluated performance of all employees.
Monitored all treatment delivered to patient and ensured its satisfaction.
Maintained good relations with employees and patients.
Ensured compliance to all company objectives and ensured regular quality improvement programs.
Managed employee performance by various center managers.
Participated in various clinical reviews and ensured correction of all deficiencies.
Performed regular supervision of facility and ensured compliance to company standards.
Back Office Team Lead
ARGO Data Resource Corporation, Hewitt, TX
August 2003 - September 2008
Assisted in preparing patients for all physical examinations.
Maintained all supplies and ensured a well stock supply room.
Monitored smooth working of all clinical equipments and maintained records for same.
Coordinated with patients and performed all urine drug screens such as DOT and non DOT and managed pick up and shipment of specimens.
Performed back office functions such as managing records of patients and attending phone calls.
Trained and developed training programs for subordinates in back office working.
Back Office Medical Assistant
CRT Capital, Hewitt, TX
May 1998 - July 2003
Prepared all patients for treatment according to Medical Director requirement.
Maintained and operated office equipment.
Assisted in maintaining and sanitizing room for patients.
Documented medical records of clients and maintained it.
Scheduled appointments for patients and greeted on arriving.
Education:
Bachelor's Degree in Financial Services
Oklahoma Panhandle State University, Goodwell, OK
