Branch Manager Resume
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4369 Bloomfield Way
Dixfield, ME 4224
(123)-562-5005
b.shaw@emailaddress.com
Job Objective: Seeking a position in which to enhance my career as Branch Manager by becoming a valued member of your team.
Highlights of Qualifications:
Admirable experience in managing retail branch as a teller and performing various sales and negotiations with customers
Sound knowledge of sales management process
Exceptional knowledge of sales operations and regulations
Ability to work in a fast paced environment and provide optimal customer services
Excellent communication skills in both oral and written forms
Ability to train subordinates and prepare presentations
Ability to make independent decisions
Professional Experience:
Branch Manager
RSC Equipment Rental, Dixfield, ME
October 2008 - Present
Administered everyday working of branch office such as product sales and provided optimal levels of customer services.
Developed new deposit and loan business accounts.
Provided optimal levels of customer services and assisted in increasing sales for branch.
Designed strategies to achieve all individual and branch goals.
Trained and supervised efficient working of staff.
Participated in all sales and officer call programs to assist in achieving all bank goals.
Organized various community programs and assisted in enhancing business opportunities.
Managed all duties of Operations Officer in absence.
Assistant Branch Manager
Tyco International, Dixfield, ME
August 2003 - September 2008
Administered everyday working of branch staff.
Assisted seniors in developing sales goals for staff and ensuring achievement of all.
Trained staff to reach optimal levels of quality service delivered to customer.
Ensured compliance to all bank policies and procedures.
Coordinated with various departments for various branch activities.
Participated in all meetings conducted on operation issues.
Branch Supervisor
Citizens Financial Group, Inc., Dixfield, ME
May 1998 - July 2003
Maintained exceptional levels of customer services to client and fulfilled all requirements.
Ensured compliance to all bank policies and regulations.
Monitored work of tellers and ensured balancing of all locations.
Developed and adhered to personal banker growth and sales production.
Education:
Bachelor's Degree in Business Administration: Finance
Eastern Arizona College, Thatcher, AZ