Telecom Operations Manager Resume
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2964 Lords Way
Memphis, TN 38110
(333)-633-6741
h.brown@emailaddress.com
Job Objective: To obtain Telecom Operations Manager Position with an established company where I can further boost my career in this field.
Highlights of Qualifications:
Experience in managing VoIP services, developing and maintaining CCVP technologies and managing all vendors
Expertise working in multi level telecom environment
Huge knowledge of voice telecom system principles and procedures
Outstanding knowledge of Microsoft applications
Remarkable ability to work on varied telecommunication services and products
Ability to multitask and prioritize work
Amazing communication skills
Exceptional skills to understand various technologies related to communication systems
Proficient in PBX suite and telecom project management
Sound understanding of all telecom service delivery models
Professional Experience:
Telecom Operations Manager
Cybercoders, Memphis, TN
October 2008 - Present
Developed network and monitored all installation and maintenance work of central office and customer equipments.
Maintained technical equipments in communication facility.
Initiated development of capital budgets for all ongoing projects for network fiber and equipments.
Coordinated with cable personnel and oversaw working of all network related activities.
Determined project objective to be followed by subordinates.
Handled technical requirements for network and ensured implementation of necessary procedures.
Assisted outside vendors in all telecom related work.
Supervised working of technical personnel and administered network operations.
Telecom Operations Analyst
SAVVIS Inc., Memphis, TN
August 2003 - September 2008
Provided services to clients and monitored everyday working of activities.
Developed infrastructure and applications for telecom networks according to prescribed standards.
Coordinated with various teams and provided resolutions to all architecture issues on network.
Managed all technology problems and researched its resolution.
Monitored working of networks performed analysis and performed capacity planning on system.
Telecom Operations Engineer
Blue Fin Technologies Group, Memphis, TN
May 1998 - July 2003
Developed and maintained infrastructure for telecom operations.
Coordinated with telecom services department and provided IT solutions according to business needs.
Prepared necessary documentations for procedures, analyzed events and performed troubleshoot on processes.
Reviewed all designs of Telecom infrastructure industries and its various business requirements.
Planned resources required for projects and ensure its efficiency.
Assisted in resolving all complex problems and escalated issues if necessary to seniors.
Education:
Bachelor's Degree in Mechanical Engineering
New School University, New York, NY
