Valet Manager Resume
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651 Lake Forest Drive
Fort Worth, KS 76102
(222)-892-6428
z.rogers@emailaddress.com
Job Objective: To obtain a position as Valet Manager with a small but dependable companywhere my experience can be beneficial in the growth of company.
Highlights of Qualifications:
Huge experience in supervising and managing valet management services in a resort and hotel
Certified driver with a valid license
Profound knowledge of all State Transportation Laws
Operational knowledge insurance cover and claim procedures
Remarkable ability to interpret all regulations and follow it accordingly
Immense ability to train others in various process of valet parking
Skilled to deal with entire staff and public in a pleasant manner
Proficient in managing front desk systems
Familiarity with MS Office applications
Professional Experience:
Valet Manager
Central Parking System, Fort Worth, KS
October 2008 - Present
Assisted customers in parking cars and directing them to appropriate venues and handled all customer complaints.
Scheduled employee for duties, prepared reports and faced it to appropriate individuals.
Managed all guest requests and assisted in delivering luggage to room.
Monitored services rendered to clients and customers and ensured optimal satisfaction.
Assisted Valet Supervisor in smooth working of valet and parking departments.
Evaluated performance of each attendant against volume of business.
Hired, trained and supervised working of staff and maintained good relations with all parties.
Coordinated with Hotel General Manager and ensured achievement of all goals and objectives.
Valet Supervisor
Pearl Hospitality, Fort Worth, KS
August 2003 - September 2008
Assigned work to employees and monitored all complaints and resolved it accordingly.
Monitored staff and ensured sufficient staff for managing volume business.
Assisted customers and parked both manual and automatic vehicle sin parking areas.
Provided optimal customer services to both internal and external customers.
Coordinated with other departments and maintained all transportation vehicles.
Ensured compliance to all safety requirements.
Vallent Attendant
Pearl Hospitality, Fort Worth, KS
May 1998 - July 2003
Monitored proper traffic flow in assigned area of pick and drop.
Managed parking of all guest vehicles in an efficient and safe manner.
Streamlined all tags on automobiles and presented same to customer to identify vehicle.
Ensured security of all parking vehicles and checked all doors and windows after parking.
Maintained logs on all valet parked vehicles.
Assisted customers in directing to various events in facility.
Education:
Bachelor’s Degree in Hotel Management
Ursuline College, Pepper Pike, OH
