Warranty Manager Resume
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374 Cherry Tree Drive
Jacksonville, FL 32202
(111)-360-8667
b.vargo@emailaddress.com
Job Objective: Seeking a career as Warranty Manager in which I can use my skills and experience to grow with company and become a valued member of the team.
Highlights of Qualifications:
Experience in providing excellent customer services, managing working of warehouses and monitoring working of project
Operational knowledge of wireless infrastructure systems
Remarkable ability to manage multiple projects and complete it on deadline
Ability to develop and manage projects
Skilled to develop and give presentations
Exceptional skills to provide customer services
Familiarity in identifying and resolving issues
Proficient in working on Viso and Microsoft Access
Professional Experience:
Warranty Manager
Dana Corp, Jacksonville, FL
October 2008 - Present
Administered everyday activities of warranty programs.
Monitored all logs for claims, investigated each individual case and managed billing request for same.
Coordinated with flied market experts and warranty service providers and resolved all warranty issues.
Managed all warranty data and generated regular reports on same.
Collaborated with supply chain group and resolved all product faults.
Performed audits on warranty cost management and identified any discrepancies.
Assisted key clients in resolving all warranty related claims.
Warranty Supervisor
DynCorp International LLC., Jacksonville, FL
August 2003 - September 2008
Trained team on all company policies and warranty procedures.
Analyzed and developed new performance standards for products.
Monitored inventory and managed movements of all physical goods.
Managed inventory and resolved all discrepancies in same.
Supervised all employees in Inventory control and Quality Auditing teams.
Assisted all employees in improving process efficiency.
Warranty Coordinator
URS Corporation, Jacksonville, FL
May 1998 - July 2003
Monitored all customer products for warranty claims and ensured its repair and re shipment.
Coordinated with customers and ensured timely delivery of return goods.
Managed all warranty claims by customer and investigated reason of return.
Analyzed and interpreted all procedures and guidelines.
Collaborated with warranty team and determined status of all customer activities.
Education:
Bachelor’s Degree in Business
Kendall College, Evanston, IL
