Telephone Triage Nurse Resume
Welcome to Telephone Triage Nurse Resume Sample. Customize the Objective Statement and Nursing Duties as per your Goals, Experience and needs of the Telephone Triage Nurse Job you are applying to.
4700 Tetrick Road
Lakeland, FL 33801
(123)-888-4241
d.weems@emailaddress.com
Job Objective: To obtain a position as a valued employee in your hospital so that I can exercise my experience as a Telephone Triage Nurse.
Summary of Qualifications:
Immense experience in interacting over telephone
Thorough knowledge of the telephonic management of patient health concerns
Exceptional knowledge of delivering health related services and information
Ability to empathize with patients health concerns
Ability to explain the treatment process over phone
Excellent supportive and educative skills
Strong listening empathizing, compassion, and communication skills
Work Experience:
Telephone Triage Nurse, August 2005 - Present
Veterans Affairs, Veterans Health Administration, Lakeland, FL
Gathered assessment details from patients to develop a triage call.
Communicated effectively over phone to recognize the patient’s health concerns.
Managed to perform a primary assessment on every patient call.
Provided appropriate guidelines in a language the patients understood.
Adhered to standardized protocols to assess and formulate a plan of care.
Ensured to accurately enter all pertinent information concerning patient into the medical record (EMR).
Telephone Triage Nurse, May 2000 – July 2005
Orange Coast Women's Medical Group, Lakeland, FL
Performed to establish triage calls and maintained relevant data.
Provided all pertinent information after analyzing the health concerns of the patient.
Managed to facilitate appointments over the phone on the nearest date/time.
Managed to use approved medical abbreviations while documenting.
Adhered to all the established policies and worked towards established goals.
Ensured to inform the patients about the facilities and decisions by providing care advice and prevention-based concepts.
Education:
Associate of Science in Allied Health Science, Alpena Community College, Alpena, MI
