Personal Service Supervisor Resume
Here’s a sample of what your Personal Service Supervisor Resume should look like while applying for Personal Service Supervisor Jobs.
5821 S Mayfield Ave
Chicago, IL 60652
(123)-123-1234
name@emailaddress.com
Summary:
A fully dedicated individual who is committed in providing the highest possible standards in terms of customer service and support; highly knowledgeable in business and in the management principles involved in strategic planning, resource allocation activities, human resources modeling, leadership techniques, production methodology, and proper coordination and allocation of people and resources; practiced effective customer needs assessments in adherence to quality standards for services; actively evaluated and monitored customer satisfaction.
Professional Experience:
Customer Service Manager January 2007 – Present
Borders Group, Wilmette, IL
Responsibilities
Identified and made recommendations for process improvements.
Oversaw the implementation of organizational policies and procedures.
Monitored the performance of each personnel to ensure a productive work environment and efficient rendering of work.
Managed the HR and admin functions in the areas of customer service department staffing and training.
Personal Service Supervisor May 2004 - December 2006
James Hardie, Chicago, IL
Responsibilities
Analyzed and recorded personnel and operational data, involved in making sure that documentation is provided and such are appended as needed in activity reports.
Applied customer feedback measures to implement service improvement efforts.
Assigned work schedules according to work requirements with a goal to ensure quality and timely delivery of service.
Directed and coordinated activities of personnel involving all flight attendants, hotel staff, or hair stylists.
Assistant Personal Service Supervisor February 1999 - May 2004
Gentiva Health Services, Oak Park, IL
Responsibilities
Observed and evaluated workers' appearance and performance to ensure quality service and compliance with specifications.
Recruited and hired staff members.
Applied necessary supplies, equipment and services.
Took disciplinary action to address performance problems.
Education:
Bachelor of Science in Sales and Marketing
Rice University, TX, 1999
Skills:
Training and motivational skills
Direct marketing, advertising, and other customer recruitment efforts
Skilled in furnishing customers with information on events and activities.
Excellent written and verbal communication skills
Computer Literate
Awards and Affiliations:
Member, The Regence Group
Dean's Lister, Rice University, TX, 1999
