Hospital Receptionist Resume

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Here is the Hospital Receptionist Resume example:

Helen Nelson

4182 Vernon Street

Ontario, CA 91761

(555)-555-5555

[email]

Job Objective Experienced Hospital Receptionist seeking a position with strong company in which to further advance my skills in this industry while contributing to the success of organization.

Summary of Qualifications:

Remarkable experience of working as a receptionist in a heath care environment
Outstanding knowledge of Medical terminology
Sound knowledge of the switchboard and phone lines
Ability to understand all oral and written instructions
Ability to Check patients out, collect money and reschedule follow-up appointments
Ability to maintain relations with the physicians, public and the administrative staff
Ability to respond quickly to emergency requests
Excellent communication skills

Work Experience:

Hospital Receptionist, August 2005 – Present

New Milford Hospital, Ontario, CA

Greeted all visitors and patients on the phone with courtesy.
Maintained a record of all the couriers and documents both incoming and outgoing.
Ensured that all enquiries made by the patients are answered.
Administered the payments made by the patients and issued receipts for the same.
Prepared all reports for the patients on computers as well as manually.

Hospital Receptionist, May 2000 – July 2005

St Helena Hospital, Ontario, CA

Assisted the patients in emergency and outpatient services of the clinic.
Maintained a record of all personal and medical information of a patient coming to the clinic.
Ensured that the front desk operations the clinics are working efficiently.
Supported both the clerical and administrative department of the clinic.
Handled all communication with patients to maintain optimal customer services for the patients.
Coordinated with the safety officer, nursing and social work department to maintain all the visitation restrictions and regulations.

Education

Bachelor’s Degree in Hospital Administration, Southern Connecticut State University, New Haven, CT