User Researcher Resume

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Nickolas Bell
4219 McVaney Road
Franklin, NC 28734
(222)-200-4747
n.bell@emailaddress.com

Job Objective: Seeking the opportunity in which to fill the User Researcher position for well-established organization.

Highlights of Qualifications:

Hands on experience on designing web based application and measuring all usability goals
Deep knowledge of software development processes
Exceptional knowledge of usability evaluation, research and interface design
Familiarity with HCI and usability research literature
Ability to complete work on deadline and according to schedule
Ability to resolve complex problems
Good communication and presentation skills
Ability to analyze data for various purposes

Professional Experience:

User Researcher
Citrix Systems, Inc, Franklin, NC
November 2007 - Present

Designed products through customer feedback and monitored it from conceptualization to implementation.
Monitored all products and ensured designs to be user centric.
Developed customer surveys and incorporated results into products.
Analyzed products of competitor on a regular basis.
Managed all results and prepared solutions to be presented to production team.
Coordinated with designers and resolved complex changes.

User Researcher
Zynga Inc, Franklin, NC
December 2003 - October 2007

Managed all research findings and recommended changes to both clients and team.
Monitored data and performed qualitative and quantitative research on usability tests.
Designed user research on various products and prepared product features accordingly.
Developed files for research conducted.
Analyzed collected data and prepared reports for findings.

Education:

Bachelor's Degree in Psychology
Gavilan College, Gilroy, CA

Master's Degree in Experimental Psychology
Tabor College, Hillsboro, KS

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