Ticket Agent Resume
Here’s a sample of what your Ticket Agent Resume should look like while applying for Ticket Agent Jobs.
2834 Monica Ct SW
Albany, NY 12201
(111)-123-1234
name@emailaddress.com
Summary:
A highly efficient individual with a wide range of experience in training staff and handling operations related to tourism and the travel industry; has the ability to perform various kinds of reservation transactions which include booking, ticketing, bursting, interacting with vendors to make sure reservation specifications are correct and on time; ensures that exceptional customer service is given to each customer; above-average computer applications skills; an expert in performing general office functions.
Professional Experience:
Ticket Agent January 2007 – Present
ABC Incorporated, Albany, NY
Responsibilities
Responsible for booking hotel reservations and managing customers’ package specifications.
Ensured correct formatting of ticket transaction data.
Offered sales services and prepared sales techniques.
Confirmed domestic and international ticketing.
Ticket Agent June 2004– January 2006
East Bay Corporation, New York, NY
Responsibilities
Facilitated ticket transactions processing.
Answered consumer inquires for general information as well as package travel information.
Provided hotel reservation bookings along with specifications.
Monitored corporate and leisure accounts selling.
Ticket Agent February 1999 - May 2004
Foster & Price Corporation, Montgomery NY
Responsibilities
Trained ticket and sales staff to understand the policies and procedures for ticketing.
Worked with both employees and customers in handling complaints and resolving issues.
Administered and supervised ticket sales for agency, phone, and Internet ticket sales.
Worked to ensure quotas are met for each flight.
Education:
Bachelor of Science in Tourism
Stanford University, CA
Skills:
Self-motivated, devoted and decisive
Has excellent time management skills along with exceptional organizational qualities
Wide experience in training staff
Vast exposure in tourism and the travel industry
Ability to perform various kinds of reservation transactions which include booking and ticketing
Excellent in computer applications
Expert in performing general office functions
Awards and Affiliations:
Member, American Association of Sales Professionals
Member, American Society of Travel Agents
