A phlebotomist plays a very important role in health care institutions since they collect the blood that is analyzed for various conditions and infections. The following phlebotomist interview questions and answers will help your interviewer determine whether or not you are the right fit for the available position.
Why Did You Choose to Become a Phlebotomist?
Since phlebotomy is not often a popular career choice, many potential employers will want to know why you chose it. Whatever the reason, you should disclose it honestly. Perhaps a family member had a poor experience with a blood draw in the past, or maybe you simply want to provide excellent health care in a field that is often underappreciated. Be sure to explain this to the interviewer carefully, and never imply that you are only applying for the position because you need the paycheck. “I want to do my part to help individuals receive the high-quality healthcare they deserve” is a great answer as long as you can elaborate.
How Would You Calm an Upset Child?
Although some handle it better than others, no one enjoys having their blood drawn—especially children. Part of your job will be maintaining a bedside manner that is conducive to calming patients, regardless of their ages. Children can certainly be difficult to calm, but you have likely learned several tips and tricks during your education. “In my experience, I have found that asking parents to bring a favorite toy, stuffed animal or blanket and then using it to divert the child’s attention works best” is a great answer. If you have a story to tell about a time when you were able to calm a very upset child, feel free to share it.
How Will You Stay Motivated?
A phlebotomist’s job is one that is repetitive and can therefore become mundane. As a result, your interviewer will want to know how you plan to stay motivated to do your best every day. “I understand that the health of the patients in the facility is always the number one consideration. My motivation comes from giving 110% with each patient I see and knowing that I am playing a very important role in helping them feel better or maintain their health” is a great answer.
What if You Cannot Find a Vein?
You are likely aware that it can be hard to find adequate veins from which to draw blood, especially if the patient is dehydrated or has been fasting. If this question comes up, be sure to indicate that you have read the facility’s policy in regard to the number of attempts you can make. “I understand that XYZ Clinic’s policy is to ask for assistance if I cannot find a suitable vein after two attempts.” Although this policy is generally universal, every facility’s policy is a bit different. If asked, elaborate on the process further. “If a suitable vein cannot be found after the second phlebotomist has made two attempts, I will be required to disclose this information to the nurse in charge of the patient so that other arrangements can be made.”
These interview questions and answers will likely accompany the standard ones such as “What is your greatest weakness?” and “Tell me about your education.” Be sure to focus on a job well done and a dedication to your employer to really win your interviewer over.