Head bank teller jobs are often coveted positions because of the salary increases, but they also require greater responsibility. A head teller is responsible not only for typical teller duties, but also for overseeing other tellers and ensuring that shifts run smoothly.
Whether or not a degree is required to get a head teller position depends primarily on the employer. Smaller banks may promote from within, allowing individuals with only a high school diploma or its equivalent to move up through the ranks as long as they have experience. However, in larger banks, candidates may be required to have some sort of degree such as a Bachelor’s or Master’s degree in accounting or business. An Associate’s degree in accounting may also be acceptable.
Important Skills and Qualities
According to the Bureau of Labor Statistics, or BLS, the most important qualities and traits that a head teller should have include customer service skills, the ability to pay attention to detail, math skills, and a strong moral sense. Head tellers not only oversee other tellers on their shifts, but they also continue to work with bank customers. These individuals are often the only people who have access to the vault on any given shift, so it is important that they have a strong moral ethic. Finally, these individuals must be team leaders because they will be responsible for boosting morale and ensuring that everyone does his or her job correctly.
Head Teller Salary
Head teller jobs require more responsibility, so it comes as no surprise that a pay increase is often the driving factor for those who are candidates for this position. While the BLS reports that the average salary for a bank teller in the United States is $24,940, head tellers can make upward of $32,194. The amount earned depends on several factors including the location of employment, the individual’s experience and education level, and even the individual employer. Those who work for high-profile banks in large metropolitan areas will earn more than those working in small branches in less populated areas.
The Years Ahead
The BLS also reports that bank teller jobs will only increase by 1% industry wide between 2012 and 2022, meaning that the anticipated growth for head tellers will be even less. This means that the competition for these jobs will become fiercer and that candidates will want to make sure that they have the proper education and experience to move up. As more and more transactions take place online or through the use of automated teller machines (ATMs), the need for financial institutions to add more bricks-and-mortar branches will continue to slow. It is expected that fewer than 1,000 new head teller jobs will be added before 2022.
Although the demand for head tellers has slowed due to the failure of banks to expand physically, those who take the time to earn the proper degrees, who live in or are willing to relocate to larger metropolitan areas, and who get the necessary customer service experience will have the best opportunities.