4010 Oak Lane
Avalon, MO 64621
Oct 31, 2013
Ms. Lori Leininger
Affinity Gaming Inc.
2607 Rollins Road
Grand Island, NE 68803
Dear Ms. Lori Leininger,
I am writing to apply for the Casino Host job now available at Affinity Gaming Inc.
I have an associate degree in business and over three years of experience working in hospitality. I have extensive knowledge of the state and federal gaming rules and regulations and the ability to learn company policies in a fast and efficient manner.
I have acquired outstanding communication skills and I always conduct myself in a friendly but professional manner. I will respond to conflicts and disgruntle customers in a calm and respectful way and I have the ability to settle issues in a way that will both satisfy the players and be acceptable to the casino.
I am computer literate with the ability to manage and maintain the casino database and to keep accurate records of all transactions. I possess strong problem solving and analytical skills needed to find solutions to the issues that occur. I have the ability to learn and follow all casino policies and procedures and to ensure daily operations run smoothly.
I understand the importance of maintaining visibility within the casino and I have the interpersonal skills needed to get to know the regular players personally. I have the ability to help build lasting relationships with customers that will increase loyalty and enhance business.
I also have the ability to monitor the spending and preferences of players to use when creating marketing campaigns that will result in repeat business. I have the ability to perform my duties and meet deadlines in this unpredictable environment and I hope to meet with you soon.
My contact number is (333)-905-9992.
Resume Attached as MS Word Document