1287 Willow Greene Drive
Phenix City, AL 36867
Jul 20, 2013
Ms. Sherry Bubb
Cascadia International, LLC.
4488 Holden Street
San Diego, CA 92121
Dear Ms. Sherry Bubb,
I am applying for the customer service consultant position that was recently listed by Cascadia International, LLC.
I have a high school diploma and have worked in this industry for my entire adult career and enjoy this niche of the business world. I have worked in both call centers and as a live customer service representative working directly with customers who came to the window. I have also offered customer service via online chat and through emails and have experience in all aspects of this industry.
After working as a customer service agent I moved on to the consulting side of the industry and have helped company address their issues with their customer service departments. I have helped to implement new procedures to help companies offer better service to their customers and clients.
I have great communication skills and can run workshops or training sessions with clients or employees to either let the clients know about or train employees in the new procedures. I can also work with other departments to let them understand how they affect the customer service department so the company is working together as a whole to benefit of the clients and customers.
I do not have a problem traveling when required and have a valid passport if this includes international travel to customer service centers in other parts of the world.
Please feel free to contact me at any time to discuss your consultant needs by calling (222)-866-4388. I can be available at any time and at your convenience.
Resume Attached as MS Word Document