438 Carson Street
California, CA 2110
Apr 18, 2013
Ms. Jill Santiago
1017 Rivendell Drive
Akron, OH 44312
Dear Ms. Santiago,
I am applying for the Inside Sales Representative position at Troy Corporation.
I have three years of experience working in sells and during this time, I have gained outstanding customer service skills. I treat customers with respect and conduct myself in a professional manner at all times. I have a very pleasant but persuasive personality with excellent communication skills. I also have the ability to apply these skills when talking on the phone, which makes me the perfect candidate for this position.
In this line of work, you talk to many consumers that are not interested in what you have to say before you connect with someone who is, so it is important to have the mentality to take rejection without becoming upset or aggravated. I have that ability and experience dealing with disgruntled customers, so I know how to stay calm and professional in this type of stressful environment.
I am computer literate with knowledge of different operating systems and word processing applications in addition to a wide list of software programs. I have excellent time-management and organizational skills with the ability to enter data into the system and to keep accurate records of all conversations that take place.
I have exceptional negotiating skills with the ability to meet the daily and monthly quotas and to handle the sales process from the beginning to the end. I am confident that I have the skills and experience your company is searching for and I hope to meet with you soon to discuss this position in person.
You can reach me for an interview by calling (333)-588-1865.