645 Adonais Way
Atlanta, GA 30303
Ms. Kathy Metoyer
825 Christie Way
Charlestown, MA 2129
Dear Ms. Kathy Metoyer,
I am writing to express my interest in the IT Service Delivery Manager position at RCM Technologies.
I have a bachelor’s degree in information technology and extensive knowledge of enterprise applications and technologies. I have the experience and skills to take care of the day-to-day operations and to follow and update service delivery procedures. I also have the ability to make recommendations for changes that can help to improve production.
I have three years of management experience where I perfected my customer service skills and learned how to build long lasting relationships with clients and associates. I have strong interpersonal skills with the ability to communication in a friendly but professional manner with all personnel and clients. I have acquired very strong leadership skills with the ability to keep the IT service delivery team organized and working together as one unit.
I possess excellent analytical and problem solving skills with the ability to troubleshoot, diagnose and resolve issues as they arise. I pay close attention to details and I have the ability to prioritize and multi-task in order to meet tight deadlines. I have the skills and experience your company is searching for and I can become a valuable asset to your business.
The enclosed resume contains a comprehensive look at my educational background, work history and skills relevant to this position. I have also included references that will confirm my management abilities and technical skills.
Please call (222)-279-8992 to arrange an interview where we can discuss the details of this position in person.
Resume Attached as MS Word Document