423 Pinewood Drive
Arlington Heights, IL 60004
Apr 5, 2013
Ms. Ruth Hockenberry
Principle Solutions Group
3760 Chapmans Lane
Albuquerque, NM 87106
Dear Ms. Hockenberry,
I am applying for the IT Service Manager position now available with Principle Solutions Group.
I have a degree in management where I acquired the management skills needed to direct a team and assign tasks to ensure all areas of the department is covered efficiently. I have the ability to set up and conduct team meetings to keep everyone updated and to provide assistance where it is needed to ensure quality work performance and to make sure all projects are completed on schedule.
I possess excellent interpersonal skills with the ability to build lasting relationships with clients and to set a good example for my staff. I also have the communication skills needed to make a connection with clients so that I understand exactly what it is they want and I have the technical skills to meet or exceed these expectations.
I have earned the skills and knowledge needed to fill this position by completing an ITIL training course. Through this course, I gained a thorough knowledge of IT services that deal with designs and maintaining systems. My training also includes performing maintenance checks on IT services and making modifications and upgrades whenever new technology is available that will enhance the systems to make them more productive.
I have the ability to identify and analyze problems that occur in the IT department and the ability to develop a real plan that offers a realistic solution to the problem at hand. I then have the skills and training to help implement the solution to keep systems running smoothly.
My contact number is (333)-621-7147 and I hope to meet with you soon.