Beauty Advisor Job Description
A beauty advisor job description involves establishing long term relationships with customers and offering them personalized service pertinent to their specific skin and hair conditions. Beauty advisors often work in a retail store setting and are responsible for meeting product sales goals.
A beauty advisor analyzes a customer’s skin, offers skin care advice and sells cosmetics and beauty products to the customer.
Essential Duties and Responsibilities of a Beauty Advisor
•Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general.
•Reads and understands information about new products being developed and emerging on the market.
•Attends workshops and seminars on new product lines.
•Identifies skin types and skin conditions and knows the best products for each one.
•Gives product demonstrations for customers.
•Performs makeovers on customers.
•Answers customers’ questions and makes nervous customers feel comfortable and relaxed.
•Helps customers find the products that best suit their skin and hair types.
•Sells customers as many appropriate products as possible.
•Asks customers about any skin allergies and makes them aware of any products they should avoid.
•Operates a cash register, credit card machine and computer.
•Meets or exceeds specified sales goals.
•Makes follow up phone calls to customers and verifies that they are satisfied with the products they purchased.
•Mails flyers or sends emails to customers to notify them of upcoming sales and special promotions.
•Orders new products when necessary.
•Stocks shelves and display counters.
•Manages the product inventory.
•Cleans cosmetic counters and floors.
•Produces sales reports for managers.
Required Knowledge, Skills and Abilities
•Must be well groomed with hair in place and make up skillfully applied.
•Wear appropriate clothing that is clean, pressed and in good condition.
•Have an outgoing personality.
•Have a strong interest in and understanding of the beauty product industry.
•Must be able to keep up with trends and new developments in the industry.
•Must have good communication skills.
•Must display self-confidence particularly when conducting demonstrations and performing makeovers.
•Must have a desire to work with the public.
•Must be patient with customers who have many questions.
Education and Experience
•High school diploma or equivalent.
•Degree from cosmetology school, fashion program or art institute.
•Knowledge of beauty products especially particular lines of cosmetics.
•Experience in retail sales.
•Successfully complete the training program required by the employer.
•Expect to work in a retail store that is climate controlled and brightly lit.
•Moderate noise levels which can escalate during holidays and other busy times.
•Much of the day will be spent standing, walking back and forth behind cosmetic counters and bending to retrieve products from display counters and shelves.
•Fast paced environment, particularly at a popular retail store, with lines of customers waiting to be served.
•Work schedules require weekend and evening work as well as long hours during holidays and big sales.
•Salaries and commissions average between $12,000 and $46,000.