Provide assistance to the spa staff and management in their day-to-day tasks.
Provide excellent services to guests in a spa facility center.
Answer and respond to guests’ inquiries on spa facilities and services available.
Assist and coordinate with front desk staff in providing services to guests.
Resolve complaints from guests effectively and in timely manner.
Coordinate and collaborate with other departments in a spa center.
Maintain and manage equipment and tools in spa setting.
Ensure an ambience of warmth in spa premises through excellent services.
Maintain spa premises neat and clean and a good working environment.
Implement best standards and procedures in spa services.