Analytical Sales Analyst Resume Example

Michael Byrne

2834 Monica Ct SW

Albany,

NY 12201

(555)-555-5555

[email]

Summary

An exceptional individual who has a track record in preparing sales forecasts, collects and analyzes data to evaluate current sales goals in the team; knowledge in researches and evaluations in the current economic conditions that may affect the organization’s ability to sell its products and services in the industry; assists in the development of sales quotas and forecasts for the sales team; recommends changes to current sales techniques and ideas, procedures or promotional efforts based on market research and new trends in the industries nowadays; familiar with standard concepts, practices, and procedures within the particular field; relies on limited experience and judgment to plan and accomplish its goals; works under general supervision and under pressure

Professional Experience:

Sales AnalystJanuary 2007 – Present

Iron Mountain Sales & Marketing BOSTON, MA US

• Collected data from key metrics sources on defined schedules required
• Combined data sources as necessary through analysis tools using MS Excel
• Administered & collected data from surveys collected
• Coordinated with owners of company metrics to ensure consistency on key performance measures
• Designed and documented the processes of metrics production
• Facilitated discussions on target setting and controlled the groups in a team
• Compiled and distributed conclusions into executive materials such as presentations and boot camp activities

Inside Sales AnalystMay 2004 – December 2006

Iron Mountain Sales & Marketing BOSTON, MA US

• Accomplished outbound phone calls to prospects clients to identify the appropriate contacts
• Qualified and collected leads through the sales pipeline
• Conducted sales efforts and scheduled courtesy visit appointments for outside sales representatives
• Contacted proactively customers to determine service satisfaction
• Assisted in customer support training and followed up as needed
• Entered new customer data and other sales data into competitive database

Sales Analyst Support Iron Mountain Sales & Marketing BOSTON, MA US

February 1999 – May 2004

• Compiled lists of prospective customers for use as sales leads, based on information from ad inquiries, events, and mail responses
• Made outbound leads and followed up calls to potential and existing customers by telephone and e-mail to qualify leads and set appointments
• Overcame technical and business objections for prospective customers
• Prepared reports of business activities and events
• Worked with sales teams to keep account activities and literature always updated
• Coordinated with the sales teams when appropriate to grow knowledge base
• Attended seminars and educational activities to be updated on the latest developments and trends in the industry

Education

Masters Degree in Liberal Arts, Major in Sales and Marketing, Boston College, 1999

Bachelor of Science in Liberal Arts, Major in Sales and Marketing, Boston College, 1994

Skills:

• Understanding what is sales and account services all about
• Knowledge in existing company data sources and metrics reporting helpful
• Knowledge in business intelligence and sales operations data
• Strong analytical capabilities & problem solving skills
• Ability to analyze & assess large amounts of data to draw conclusions, make recommendations and inform business decisions
• Knowledge in cost accounting and familiarity with performance measurements
• Ability to align metrics with business process Improvements

Awards and Affiliations

American Services Oversight Committee, Member

Association of Information Technology Professionals: Member