Wine Club Manager Resume

Posted in Resume Samples for Manager

Jose Keating
1043 Seneca Drive
Portland, OR 97204
(333)-914-3428
[email]

Job Objective Hard-working, self-motivated Wine Club Manager seeks a full-time position with reputable organization.

Highlights of Qualifications:

  • Huge experience in managing wine club, tasting rooms and providing optimal levels of customer services
  • Exceptional knowledge of wine tasting practices
  • Deep knowledge of wine business and terminology
  • Remarkable ability to work under pressure and prioritized work
  • Outstanding ability to maintain professional relationships with co workers and clients
  • Amazing communication skills in both oral and written forms
  • Skilled to provide exceptional customer services
  • Proficient in maintaining knowledge of wine country history

Professional Experience:

Wine Club Manager
Foster’s Group, Portland, OR
October 2008 – Present

  • Managed an implemented various biannual wine club shipments.
  • Planned and oversaw various wine club events,
  • Maintained and administered wine club membership and associated sakes.
  • Ensured exceptional levels of customer services to various club members.
  • Developed growth plans for wine club and increased and tasting facility and sales.
  • Administered effective work of all wine club tasting rooms.

Wine Club Administrator
Artisan Wine Cellar, Portland, OR
August 2003 – September 2008

  • Ensured compliance to all duties and procedures of wine club members.
  • Managed wine club shipments and coordinated for various on site shipments.
  • Monitored all phone calls and email inquiries and answered it.
  • Assisted customer in resolving all problems and tracking shipments.
  • Administered wine club inventory and placed orders accordingly.
  • Prepared materials for emails for promotions.

Wine Club Coordinator
Vintage Wine Estates, Portland, OR
May 1998 – July 2003

  • Managed and reconciled cash receipts at end of day.
  • Arranged VIP tastings for various customers in private tasting rooms.
  • Managed various wine club operations and managed shipments for wine.
  • Coordinated with wine club members and answered all customer service inquiries.

Education

Bachelor’s Degree in Business
Little Big Horn College, Crow Agency, MT


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