Collections Representative Resume

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Here is the Collections Representative Resume example:

Andrew Bidwell

4512 West Virginia Avenue

Albany NY 12207

(555)-555-5555

[email]

Job Objective Searching for the opportunity to work as a Collections Representative with growing company in which my abilities will be an asset to company.

Highlights of Qualifications:

Remarkable collection experience
Familiarity with bookkeeping, collections, accounts receivable, and general accounting
Ability to overcome our borrower’s obstacles
Ability to read, analyze, and interpret financial documents, legal documents
Ability to respond to common inquiries and complaints from clients
Ability to collect payments via the phone
Ability to initiate telephone inquiries using standard scripts and procedures
Excellent mathematical skills

Professional Experience:

Collections Representative

Superior Group Inc., Albany NY

November 2006 – Present

Scrutinized overdue account balances and followed up with it and evaluated underpaid claims.
Corresponded payment information adjustments to the supervisor and even handled customer queries with regard to account status.
Managed collection practices for delinquent accounts.
Analyzed customer’s accounts and managed documentation as well as solved discrepancies and formulated refunds.
Coordinated with the collection agency and maintained updated billing system.
Handled payments and coordinated with the department supervisor and collections representative.

Collections Representative

States Recovery Systems, Inc., Albany NY

February 2001 – October 2006

Handled telephone calls to customers for managing payment arrangements for due accounts.
Extended customer service and coordinated with store personnel as well as conducted apt follow-ups.
Formulated account notes and carried out skip tracing on delinquent accounts.
Handled protection of company accounts receivable.
Executed duties assigned by the coordinator.

Education

Bachelor’s Degree In Accounting

South Georgia College, Douglas, GA