Desktop Support Specialist Resume

Posted in Specialist Resume Examples

Duane Ansley
4790 Briercliff Road
Westbury, NY 11590

Job Objective Seeking work as a Desktop Support Specialist so I can use my skills and past experiences to better the company. Bringing specialized knowledge to the table to also improve your company with my skills

Highlights of Qualifications:

  • Remarkable experience in Customer Support
  • Huge knowledge of hardware and software installation
  • Deep knowledge of Windows Operating Systems
  • Familiarity with setup of common desktop software applications
  • Amazing ability to evaluate situations
  • Outstanding ability to travel domestically
  • Superior interpersonal and communication skills

Professional Experience:

Desktop Support Specialist
Goodrich Corporation, Westbury, NY
May 2006 – Present

  • Managed aspects of pc hardware and operating system installation.
  • Updated desktop productivity applications.
  • Handled user computing needs.
  • Aided supervision of IT trouble ticket system.
  • Imparted end user training.

Desktop Support Specialist
Mycroft, Westbury, NY
March 2003 – April 2006

  • Aided Windows Operating Systems and MS-Office.
  • Handled problems reported by end users.
  • Outlined problems affecting software applications.
  • Installed new hardware and software.
  • Maintained documentation procedures and retrieve computer equipment.


Bachelor’s Degree in Inormation Technology
American Graduate University, Covina, CA

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